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Please note that EXCOL application is only supported on Internet Explorer 7/8. It is highly recommended that you use one of these versions of Internet Explorer. If you are using a newer version of Internet Explorer or a different browser product, the application may not work properly. If you must use a newer version of Internet Explorer this document will provide some guidance to work around commonly reported problems.

IE11 Guide

Foreign Affairs, Trade, and Development Canada (DFATD) is pleased to offer Canadian Businesses and individuals the opportunity to conduct business on-line.

If you are an occasional user of the Export Controls Division (TIE) services, you may apply directly from here by selecting the appropriate application or certificate request. If you are a frequent applicant or user of the TIE services, you may become an EXCOL Recognized User by completing the EXCOL Registration form and following the instructions below. Omission of any requested information or provision of false or misleading information may lead to disqualification and/or cancellation of import allocations.

If you already have an EXCOL Account you can click on the Login link on the left-hand menu or you can simply Login Now. If you have filled in the EXCOL registration form and have been advised that your account is ready, you can click on EXCOL Enrolment to set up your new account.

If you are not sure you can find out more about the benefits of having an EXCOL account by contacting or by calling the EXCOL Help Desk at 1-613-944-1265 or 1-877-808-8838.

If you are sure that you do not want an EXCOL account, you can use the links for all of the following items:


Foreign Affairs, Trade, and Development Canada (DFATD) is committed to providing electronic information and services that are useable and accessible to all people, including people with disabilities. While every reasonable effort has been made to ensure the accessibility of this site, some content or services found here might be inaccessible to some visitors. The following EXCOL web pages may not satisfy full access capabilities for all individuals that are either physically or visually impaired. If you have any problems accessing or using any of the subsequent EXCOL Web screens, please contact our EICS/EXCOL Help Desk who will assist you with the completion of your business transaction.

All enquiries or assistance requests should be directed as follows:

By Mail:

Trade Controls Bureau
Foreign Affairs, Trade, and Development Canada
125 Sussex Drive
Ottawa, Ontario K1A 0G2
ATTN: EICS Help Desk

By Phone:

TEL: (613) 944-1265, or toll-free at (1-877) 808-8838
FAX: (613) 992-9397

By Email:

Last updated: January 3, 2009